Behavioral Factors Influencing on Designing Network Governance Model in Health Care Domain: A systematic literature review

Background: Establishment of the intra-organizational collaboration network has become a critical strategy to provide high-quality services with a low cost in the health system. In order to utilize the benefits of collaborative networks, an appropriate governance model in accordance with the health system is required. To design a successful model of network governance, different effective factors should be considered. The aim of this research was to identify the internal behavioral factors that influence the design of a successful model of network governance in the health care system. Methods: To select the related studies, the web of science, as a comprehensive and credible database was searched and 2350 scientific studies were resulted. The titles of these studies were compared with the inclusion and exclusion criteria and a number of 150 papers were selected. Next, the abstracts of these 150 papers were studied and finally, 53 articles were reviewed. In this research, a systematic literature review was conducted to explore and integrate the relevant knowledge on behavioral factors affecting the design of a governance model in health service networks. Results: The review of selected studies according to the inclusion and exclusion criteria resulted in extraction of 59 evidences from 31 sources. No further evidences were extracted from other resources. In order to access these evidences easily and create a comprehensive view in the study area, the extracted evidences were categorized into three categories including characteristics of relationships, participation characteristics, and normative implications. These categories were further classified into15 sub-categories. Conclusion: The network governance model will be successful in the case that effective behavioral factors be considered in its designing. The most important behavioral factors that should be considered in determining the network governance model include the relationships' characteristics, participation characteristics, and normative implications.